Health

LOYALITY

“We promote constancy and therapeutic adherence to improve patient´s quality of life”

We offer comprehensive services for PATIENT SUPPORT PROGRAMS in order to obtain successful results in the future of the patient. We use new technology and digital solutions to design and deliver PAP (Patiente Adherence Programs) in a new and cost-effective way that impacts the lives of patients.

 

Call Center

  • Call center specialized in pharmaceutical programs
  • Specialized and certified personnel in Customer Service
  • Multichannel contact center
  • Data register
  • Specialized online reports
  • IP telephony with reporting system

Personnel management

  • Healthcare professionals
  • Administration and training of personnel
  • Nursing staff
  • Variable expense management
  • Organizational development and career plan

Personalized advice

  • Specialized nutrition
  • Emotional Support
  • Coaching
  • Medication Reminder
  • Meditations App
  • Personalized follow-up

Services

  • Cabinet and high specialty tests with clinical laboratories
  • Support with national infusion centers
  • Treatment diagnosis
  • Training and application of treatment
  • Insurance support
  • Procedures with government institutions
  • Nursing network

Adherence programs

  • Specialized staff
  • Administration and training of personnel
  • Nursing staff
  • Variable expense management

Support material

  • Educational material
  • Informative articles

Consultancy

  • Special strategies
  • Analysis of results
  • Problem resolution
  • Innovation
  • Business management support
  • Identification of needs for continuous improvement

SPECIALIZED
REPORTS

We offer personalized reports and consulting to ensure the continuous improvement of each program.